Grays Online accepts PayPal and all major credit cards - Visa, Mastercard, Diners and American Express for payment of Sale and Buy Now invoices. Grays Online uses an automated payment system which ensures a secure and fast service for our customers.
- If you elect to use PayPal as your payment method, please ensure that your PayPal is associated with a credit card.
- The CVV Number ("Card Verification Value") on your credit/debit card is a three digit number on the reverse VISA®, MasterCard® and Discover® branded credit and debit cards.
Invoices under $10,000
When the invoice is under $10,000, payment is taken from the nominated payment method within 24 hours of the sale closing. This is to ensure goods can be dispatched as quickly as possible or made ready for collection. Please ensure that there are sufficient funds available at the time the sale closes, this is to ensure the process is as smooth as possible.
Invoices over $10,000
Where the invoice amount is over $10,000 (multiple lots with a single sale will be consolidated under a single invoice) this is to be paid for by direct deposit within two days of the sale closing. If your purchase falls into this category, a member of the GraysOnline team will contact you to arrange for payment.
When the total cost of your purchase exceeds $10,000 in our Buy Now section, we will only charge 2% of the total to you on checkout. This will secure your purchase quickly and avoids a situation where you may exceed your credit limit. With the balance of your order payable via direct deposit. We will email you an invoice with the balance owing, and details on how to make this payment
Invoice over $250,000
When an invoice is over $250,000, we will only charge customers a maximum of $10,000 as a deposit. The balance of your order is then payable via direct deposit. After checkout, we will email you an invoice with the balance owing, and details on how to make this payment.
What happens if payment is not received?
Our accounts team will contact you via email and request payment be made as soon as possible. If payment is not received, the sale may be cancelled, and you may be charged a cancellation fee representing 20% of the invoice amount being charged.
If the Invoice Amount is more than $10,000, and you don't pay it into a bank account nominated by us, we may charge you, (either for all or part of the Invoice Amount) on account of final payment by you. We may also charge an additional 3% administration fee to your account, calculated on the total of the Invoice Amount.